/ I completed my Entrance Counseling and/or Master Promissory Note (MPN). Why is it not reflecting on my financial aid documents screen as received?

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There are a number of reasons why your file may not be updated.

(1)You may not have accepted your loan awards on VISION. The Entrance Counseling loan requirement is generated on your account once you accept your awards.

(2) You may have entered incorrect information on your loan documents.

(3) You may have completed your loan documents under your parent’s login at www.studentloans.gov rather than your login.

(4) Your loans may not have been originated and transmitted to the Department of Education. The MPN requirement status does not update as received until after your loans are originated and a response is received from the Department of Education.

Posted in: Federal Loans

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