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Refunds

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Refunds

When will I receive my refund?

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Refunds are processed by the Student Accounts Office and become available if a credit balance exists in your account, once your financial aid has disbursed. Refunds are issued twice a week by direct deposit into your bank account (if you signed up) and by check once a week.

Please note: If a credit balance is the result of an over payment from a credit card, a refund will be issued back to the most recent credit card payment.

Can my refund be direct deposited into my bank account?

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Yes, you may set up direct deposit by following the instruction below:

  • Log into the ORU Payment and Billing Site  using your ORU Z#and password. (the same as your ORU Vision login information)
  • Click on the “eRefunds” tab located at the top of the page. 
  • Click on “Set up Account”.
  • Enter your bank account information, along with the billing information. 
  • Confirm and acknowledge agreement to finalize the set-up.

Please note:

  1. Direct Deposit of refunds are processed twice a week (on Tuesdays and Thurdays) and refund checks are processed only once a week (on Thursdays).
  2. If a credit balance is the result of an over payment from a credit card, a refund will be issued back to the most recent credit card payment.

Can I pick up my refund check?

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Yes. If you did not sign up for direct deposit, the Student Accounts Office will notify you by e-mail when your refund check is available.

Please note:

  1. Direct Deposit of refunds are processed twice a week (on Tuesdays and Thurdays) and refund checks are processed only once a week (on Thursdays).  
  2. If a credit balance is the result of an over payment from a credit card, a refund will be issued back to the most recent credit card payment.

What if I stop attending classes and forget to withdraw?

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If you do not complete at least one course in a semester with a passing grade, you will be treated as an unofficial withdrawal from ORU. Your withdrawal date will be either the last date of academic activity (as documented by the Institution) or the midpoint of the semester.

Your Financial Aid was awarded based on the expectation that you would complete the entire semester. Therefore, you may not be eligible for all of the funds awarded/disbursed to you. Financial Aid is required by the U.S. Department of Education to perform a return of funds calculation. Federal aid that was disbursed or eligible for disbursement at the time of withdrawal is prorated based on the number of days you attended out of the total number of days in the semester. We will notify you via ORU email of any balance owed or refund available within 45 days of your withdrawal date.

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